Shipping & Delivery

Welcome to AsiaCameras. We provide professional worldwide logistics to ensure your high-value optical gear arrives safely. Below are our specific shipping rates, currency processing, delivery windows, and international coverage policies.

Transaction Currency & Shipping Rates

  • Currency Standards: All transactions, invoices, and shipping calculations are processed strictly in United States Dollars (USD).
  • Flat Rate Delivery: A standard flat shipping fee of USD 110.00 applies to all general orders worldwide.
  • Complimentary Shipping: Enjoy free standard international shipping on all high-value orders exceeding USD 1,000.00.

Order Processing & Delivery Schedule

  • Daily Cut-off Time: Orders received before 11:00 AM (GMT+07:00, Western Indonesia Time) will begin processing the same business day.
  • Fulfillment & Quality Control Time: 1 to 2 business days (Monday through Friday). This timeframe includes our mandatory technical optical testing.
  • Transit Duration: 11 to 12 business days (Monday through Friday) depending on destination customs clearance.
  • Estimated Total Delivery Window: Most customers receive their items within 12 to 14 business days from the initial purchase date.

Global Carriers & Tracking Logs

To secure delicate camera lenses during long-distance transit, we dispatch shipments exclusively via premium international couriers including DHL, FedEx, UPS, and USPS. A real-time tracking number and courier link will be automatically generated and sent to your registered email address the moment your parcel leaves our fulfillment center.

In-Store Collection (Local Pickup)

If you live near our region or wish to test your lens in person, you can select the “Local Pickup” option during checkout. Our team will prepare your equipment, conduct a physical demonstration, and notify you via email or WhatsApp once your order is fully ready for collection at our designated showroom.

International Logistics Coverage

AsiaCameras provides fully insured delivery and handles authorized returns for clients globally. We ship worldwide to all countries, with the exception of North Korea.

 

 

Essential Shipping Policies

1. Unresolved Deliveries & Address Corrections
If a package is returned to our warehouse because of an incorrect shipping address, incomplete contact details, or failure to collect from local customs, the buyer is responsible for a re-shipping and administrative fee of USD 110.00. Please verify your address formatting carefully prior to finalizing checkout.

2. Damaged Parcels or Lost Cargo
Because professional cinema and medium/large format lenses are fragile instruments, all shipments are packed with heavy-duty shock protection. However, if your package shows visible signs of damage upon arrival, please contact sales@asiacameras.com immediately with your invoice number and clear photographs of both the packaging and the gear. For tracking routes that show no movement or are suspected lost in transit, please alert our support team at sales@asiacameras.com so we can initiate a formal carrier investigation and arrange a swift replacement or resolution.

 

 

Showroom Location & Corporate Contact

Store Identity: AsiaCameras
Physical Address: Jl. Gajah Mada No.14, Kota Bandar Lampung, Lampung 35128, INDONESIA
Direct WhatsApp: +62-831-8934-5671
Official Email Support: sales@asiacameras.com